myPOS - Tariff
myPOS Fees
Fees for payments on POS terminal
| POS Payment / JCB Cards | 2.90% |
| POS Payment / UPI cards | 2.90% |
| POS Payment / Bancontact | 0.25 GBP |
| POS Payment / AMEX | 2.60% |
| POS Payment / Domestic Consumer Cards | 0.99% |
| POS Payment / EEA Consumer Cards | 0.99% |
| POS Payment / Domestic Commercial Cards | 2.20% |
| POS Payment / EEA Commercial Cards | 2.20% |
| POS Payment / Non-EEA Cards | 2.85% |
| POS Payment / Manual entry of card details / JCB Cards | 3.90% |
| POS Payment / Manual entry of card details / UPI Cards | 3.90% |
| POS Payment / Manual entry of card details / AMEX Cards | 3.60% |
| POS Payment / Manual entry of card details / Domestic Consumer Cards | 1.99% |
| POS Payment / Manual entry of card details / EEA Consumer Cards | 1.99% |
| POS Payment / Manual entry of card details / Domestic Commercial Cards | 3.20% |
| POS Payment / Manual entry of card details / EEA Commercial Cards | 3.20% |
| POS Payment / Manual entry of card details / Non-EEA Cards | 3.85% |
| Completion of pre-authorization / JCB Cards | 2.90% |
| Completion of pre-authorization / UPI Cards | 2.90% |
| Completion of pre-authorization / AMEX Cards | 2.60% |
| Completion of pre-authorization / Domestic Consumer Cards | 0.99% |
| Completion of pre-authorization / EEA Consumer Cards | 0.99% |
| Completion of pre-authorization / Domestic Commercial Cards | 2.20% |
| Completion of pre-authorization / EEA Commercial Cards | 2.20% |
| Completion of pre-authorization / Non-EEA Cards | 2.85% |
| Completion of pre-authorization / Manual entry of card details on myPOS / JCB Cards | 3.90% |
| Completion of pre-authorization / Manual entry of card details on myPOS / UPI Cards | 3.90% |
| Completion of pre-authorization / Manual entry of card details on myPOS / AMEX Cards | 3.60% |
| Completion of pre-authorization / Manual entry of card details on myPOS / Domestic Consumer Cards | 1.99% |
| Completion of pre-authorization / Manual entry of card details on myPOS / EEA Consumer Cards | 1.99% |
| Completion of pre-authorization / Manual entry of card details on myPOS / Domestic Commercial Cards | 3.20% |
| Completion of pre-authorization / Manual entry of card details on myPOS / EEA Commercial Cards | 3.20% |
| Completion of pre-authorization / Manual entry of card details on myPOS / Non-EEA Cards | 3.85% |
| Cancellation of pre-authorization | 0.50% |
| Refund on myPOS | Free of charge |
| POS Payment manual Void | Free of charge |
| Chargeback to merchant | 24.99 GBP |
| Sale of new Private Label GiftCard | 1.00 GBP |
Fees for online payments
| Payment via myPOS Online/ iCard app | 1.30% + 0.15 GBP |
| Payment via myPOS Online / JCB Cards / JPY currency | 2.90% + 0.15 GBP |
| Payment via myPOS Online / JCB Cards / Other currencies | 2.90% + 0.15 GBP |
| Payment via myPOS Online / UPI Cards | 2.90% + 0.15 GBP |
| Payment via myPOS Online / Bancontact | 2.90% + 0.15 GBP |
| Payment via myPOS Online / American Express | 2.50% + 0.15 GBP |
| Payment via myPOS Online / Domestic Consumer Cards | 1.30% + 0.15 GBP |
| Payment via myPOS Online / EEA Consumer Cards | 2.90% + 0.15 GBP |
| Payment via myPOS Online / Domestic Commercial and EEA Commercial Cards | 2.90% + 0.15 GBP |
| Payment via myPOS Online / Non-EEA Cards | 2.90% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / JCB Cards / JPY currency | 2.90% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / JCB Cards / Other currencies | 2.90% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / UPI Cards | 2.90% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / AMEX Cards | 2.50% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / Domestic Consumer Cards | 1.30% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / EEA Consumer Cards | 2.90% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / Domestic Commercial and EEA Commercial Cards | 2.90% + 0.15 GBP |
| Completion of pre-authorization / myPOS Online / Non-EEA Cards | 2.90% + 0.15 GBP |
| Payment via Virtual Terminal / JCB Cards / JPY currency | 3.85% + 0.07 GBP |
| Payment via Virtual Terminal / JCB Cards / Other currencies | 3.85% + 0.07 GBP |
| Payment via Virtual Terminal / UPI Cards | 3.85% + 0.07 GBP |
| Payment via Virtual Terminal / Bancontact Cards | 3.85% + 0.07 GBP |
| Payment via Virtual Terminal / American Express | 3.45% + 0.07 GBP |
| Payment via Virtual Terminal / Domestic Consumer and EEA Consumer Cards | 2.10% + 0.07 GBP |
| Payment via Virtual Terminal / Domestic Commercial and EEA Commercial Cards | 3.85% + 0.07 GBP |
| Payment via Virtaul Terminal / Non-EEA Cards | 3.85% + 0.07 GBP |
| Processed payment requests | |
| Received payments / JCB Cards / JPY currency | 2.90% + 0.15 GBP |
| Received payments / JCB Cards / Other currencies | 2.90% + 0.15 GBP |
| Received payments / UPI Cards | 2.90% + 0.15 GBP |
| Received payments / Bancontact | 2.90% + 0.15 GBP |
| Received payments / American Express | 2.50% + 0.15 GBP |
| Received payments / Domestic Consumer Cards | 1.30% + 0.15 GBP |
| Received payments / EEA Consumer Cards | 2.90% + 0.15 GBP |
| Received payments / Domestic Commercial and EEA Commercial Cards | 2.90% + 0.15 GBP |
| Received payments / Non-EEA Cards | 2.90% + 0.15 GBP |
| Other fees | |
| myPOS Checkout Request money1 | 0.10 GBP |
| myPOS Checkout Credit note1 | 0.10 GBP |
| Refund | Free of charge |
| Original credit | 1.00 GBP |
| Chargeback on Virtual Terminal | 25.00 GBP |
| Reserve | |
| Rolling reserve based on Merchant Assessment, up to | 3.00% |
| (When rolling reserve is applied, a notification is provided showing the applied percentage.) | |
1 The fee is applicable for operations available via myPOS Checkout.
Fees for myPOS account
| Account Service Fees | |
| Merchant account with IBAN | Free of charge |
| Monthly fee | Free of charge |
| Annual fee | Free of charge |
| Funding and Internal transfers | |
| Incoming and Outgoing Internal transfers | Free of charge |
| Transfer money between own accounts | Free of charge |
| Funding via Bank transfer | Free of charge |
| Outgoing transfers to bank accounts | |
| SWIFT Transfers in EUR1 | 3.00 GBP |
| Transfer in GBP currency | 1.50 GBP |
| Transfer in CHF currency | 3.00 GBP |
| Transfer in ISK currency | 6.00 GBP |
| International Transfer in All currencies - SHA | 0.250%, Min. 9.00 GBP |
| International Transfer in All currencies - OUR | 1.000%, Min. 14.90 GBP |
| Transfer related fees | |
| Request for cancellation / return of a payment - pending transfer | 25.00 GBP |
| Request for cancellation or return of payment for executed outgoing bank transfer | 70.00 GBP + any fees charged by the Correspondent Bank |
| Transfer to incorrect IBAN and/or BIC code | 10.00 GBP |
| Investigation of payment operation - SEPA | 24.00 GBP |
| Investigation of payment operation2 | 70.00 GBP + any fees charged by the Correspondent Bank |
| SEPA Direct Debit Processing | 0.50 GBP |
| Refund of SEPA Direct Debit Payment3 | 1.00 GBP |
| Payment related fees | |
| Payment via myPOS Online / iDEAL | 0.30 GBP |
| Refund for Online Payment / iDEAL | 0.25 GBP |
| Refund from Account | Free of charge |
| Request for Cancellation or Return of payment | 10.00 GBP |
| Other fees | |
| No-cooperation Fee4 | 75.00 GBP |
| Inactivity Fee5 | 10.00 GBP |
| No Acquiring Fee6 | 5.00 GBP |
| E-money redemption upon closing of an account | Free of charge |
| Notification via text message7 | 0.10 GBP |
| Paper statement or additional information/requests on transactions and balance | 5.00 GBP |
1 SWIFT transfer in EUR within EEA, UK and Switzerland.2 For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.3 You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment.4 This is not a standard fee. The fee is charged in the exceptional cases where your account has been blocked because you have not provided us with documents which we are required to have by law within a certain period of time, or because of any breach on your side which was not rectified within a reasonable time frame. In such a case, we will send 2-months’ prior notice before applying the fee.5 This is not a standard fee. The fee is charged in exceptional cases, in particular, if you have not made any valid transactions for 10 consecutive months. In such a case, we will send 2-months’ prior notice before applying the fee.6 This is not a standard fee. The fee is charged in exceptional cases, particularly if you have not made any acquiring transactions for 10 consecutive months. In such a case, we will send 2-months’ prior notice before applying the fee.7 Other fees can be imposed by Client Mobile services provider.
Fees for myPOS card
| Account Service Fees | |
| Main card issuance | Free of charge |
| Additional card issuance (after first card) | 5.00 GBP |
| First Card reissuing (expired card) | Free of charge |
| Additional Card reissuing (expired card) | 5.00 GBP |
| Card reissuing (lost, stolen, damaged card)1 | 10.00 GBP |
| Transaction fees | |
| ATM cash withdrawal - ≤ 300.00 EUR | 2.00 GBP |
| ATM cash withdrawal - > 300.00 EUR | 4.00 GBP |
| ATM Cash withdrawal foreign currency2 | 1.000% + 4.00 GBP |
| POS cash withdrawal - ≤ 300.00 EUR3 | 2.00 GBP |
| POS cash withdrawal - > 300.00 EUR3 | 4.00 GBP |
| POS Cash withdrawal foreign currency3 | 1.000% + 3.00 GBP, Min. 5.00 GBP |
| Payment on POS | Free of charge |
| Internet payments | Free of charge |
| Check balance on ATM | 0.50 GBP |
| Declined transaction at ATM | Free of charge |
| Initiating chargeback procedure fee | 15.00 GBP |
1 Not applicable in case of replacing defect card/tag for which Issuer is responsible.2 Amount of withdrawal in EUR or its exchange value in foreign currency at the date of transaction.3 The POS Operator can charge additional fees.