Use your payment terminal model to select the correct receipt paper.
The payment provider name alone does not identify the paper size. Compare the exact terminal reference with the product’s compatibility list.
Confirm thermal paper type, width, outside diameter and core requirements. Similar-looking rolls may not fit the printer compartment.
Check rolls per box and the stated paper length where available. Keep a record of the working specification for repeat orders.
Call 0800 1615 622 with your equipment details and requirements. You can also browse our card machine rolls and receipt paper for related options.
Very impressed with response to questions I asked about the Sumup Air prior to purchase. It arrived on time by DPD. Setting it up was slightly confusing as process in the booklet which came with the Sumup Air was different to what was showing on my phone screen, but I made it in the end and it is all ready for my next craft fair.
I called them because I needed to resolve an issue; they took care of it right away, which really surprised me. They were incredibly helpful and are trustworthy.
Still not had my delivery and no one can tell me where it is.